FAQ For Guests

Because you have straight contact with the host of the accommodation and the opportunity to communicate prior booking with the host of your choice. And you book directly commission-free. Many hosts give lowest price guarantee and on request remarkable direct booking discounts. The accommodation rates of all major accomodation portals include high agency commissions between 10-25%. These commisions have to be paid when booking in such portals. Zakynthost.gr doesn’t work commission-based, only a small ad fee per year or per month has to be paid from the host. So direct booking can be therefore very advantageous for both sides.
Yes. Your personal credit card data are secured by the HTTPS protocol. Payments using Paypal can also be provided. You can use your credit card and Paypal together, even if you don't have a Paypal account until now. Then your credit card details are never passed to the payee. Many times you can also book without paying deposit. However, then your credit card information is usually required as a payment guarantee.
Payment Hints:
Deposits or advance payments: You should generally take care to make low deposits or advance payments if your arrival date is more than 6 weeks in the future. If it is less than 6 weeks, you can request at any time a chargeback from your credit card company or PayPal.
Some offers are particularly favorable but a refund of the deposit is expressly excluded from the host. In case you want to book a non refund special offer, you should consider a trip cancellation insurance at least. So you control everything and you are always better protected than with non binding customer protection programs from major accommodation portals.

According to the Greek law of the protection of the tourist every host is obliged within 21 days prior arrival to refund 100% of all made deposits and payments. For later cancellations it is allowed that max. 50% of the room rate can be charged. But many hosts offer better conditions, especially in low and mid season.

FAQ For Hosts

Due to the connection with Zakynthos.net.gr you benefit from a very high traffic. Most of the people who search worldwide for "Zakynthos" in the Internet will land on www.zakynthos.net.gr.
Zakynthos.net.gr is the number 1 worldwide for searches for "Zakynthos". So place your property in the first line when your guests search for a place to stay for their holidays. On Zakynthost.gr the guest can immediately display all available objects without having to work through deals that may have already been booked.

No. You can already list your space from 5 € per month. Interesting for owners with more than 1 spaces is the annual subscription with 235 € for 3 spaces / objects at the same time. This could also be a space with 3 different, bookable packages parallel, or e.g. early bird, long-term, last minute, wedding suite, etc.

Because most travellers compare accommodation offers with the help of large booking portals. The most frequented portals are Booking.com and Airbnb. Giving the choice between a direct booking of your property here on www.zakynthost.gr and booking of your property via e.g. Booking.com increases confidence in your offer. So you provide your guest at the same time that he can expect a very advantageous offer due to a direct booking of your property and that you will have always a warm welcome for him, regardless of which kind of reservation will be preferred. Only take care that your offer on www.zakynthost.gr will be completely the best one.
Beware that the better offer does not always mean the cheaper rate. Providing useful benefits, such as free transportation from and to the airport, cost-free bicycles, umbrellas, etc. can help your guest to decide to stay in your place for holidays. Finally, no one forbids a lower price to be agreed with the guest. Until today such contracts between booking portals and hosts are not been legally confirmed, rejected from the European courts and therefore not binding to anyone.

No. If you are able to deal with social media such as Facebook, Twitter, Instagram etc. or a simple text editor, you will be well taken care of. Just create a demo account now! Should you need help - no problem. Please contact us.


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